November 2016 Presentation
Tough Decisions made easier with Lean Thinking
PMI Olympia Chapter is excited to bring speaker Michael Fay to the November dinner meeting. Decision making when the stakes are high can be extremely difficult. When choosing between many options with multiple criteria, making the best decision can seem impossible. Making decisions as a team is even harder. During this session, you will learn a structured, analytical way to guide teams as they approach complex decision making. You will also receive an electronic decision-making tool based on the methodology to apply to your own high-stakes decisions.
Michael Fay is the Lean Capacity Development Manager for the Washington State Department of Revenue. Michael is passionate about customer service and continuous improvement. His focus in the agency is working with the agency’s leaders and employees on the application of Daily Lean – eliminating waste and improving value to customers every day. Michael provides training and consultation on various Lean tools and techniques such as 5S, personal kanban, visual management, and problem solving. Michael also facilitates improvement workshops and events. Michael holds a B.S. in Industrial Engineering and Management from the University of Wyoming. He also achieved a Black Belt in Lean Six Sigma. His diverse work experience includes various engineering, operations and leadership positions within Frito Lay, Inc, State Farm Insurance Cos, Target Corporation and the State of Washington.
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